Track Your Order Status
Enter your Order Number and the Phone Number used at checkout to see real-time dispatch, courier movement, and estimated delivery.
Find your shipment
Please provide both details below to authenticate and view your order progress.
Swift Processing
Every confirmed order is packed and dispatched within 24 hours with trusted delivery couriers.
Check on Delivery
Inspect your parcel in front of the delivery rider before complete payment for 100% peace of mind.
SMS & WhatsApp Alerts
Automated notifications with your tracking ID keep you updated at every step of your shipment.
Frequently Asked Questions
Q. Where can I find my Order ID?
Your Order ID (format: ORD-XXXXXX-XXXX) is shown on the confirmation screen immediately after checkout and is sent to your phone via SMS.
Q. How long does delivery take?
Standard delivery inside Dhaka is usually completed within 24 to 48 hours. Deliveries outside Dhaka take between 48 to 72 hours depending on the destination.
Q. Why does it ask for my phone number?
For security and customer privacy, our tracking system verifies that your phone number matches the order records before displaying full recipient and delivery details.
Q. Can I modify my delivery address?
If your order is still in Placed or Confirmed status, contact our support team immediately on WhatsApp or phone to update your address.